Datenschutzerklärung: So schützen wir Ihre Privatsphäre auf fickt.net

Last Updated: January 1, 2025

1. Introduction and General Provisions

Welcome to fickt.net. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how it is used, shared, and protected, and the choices you have regarding your data. By accessing and using our platform, you consent to the data practices described in this policy.

This policy applies to all services offered by fickt.net (the "Service") and any associated applications, whether accessed via web or mobile. It is designed to be compliant with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

2. What Data We Collect

We collect information that you provide directly to us, as well as data generated through your interaction with our Service. This includes:

  • Account Information: Data provided during registration, such as your username, email address, date of birth, gender, and preferences.
  • Profile Information: Details you add to your public or private profile, including biography, interests, photos, and location (city/region).
  • Communication Data: Messages, chats, and other communications sent through our platform.
  • Usage Data: Information about your activity, such as logins, pages viewed, features used, search queries, and time spent on the Service.
  • Technical Data: Your IP address, browser type, device information, operating system, and unique device identifiers.
  • Payment Information: If you purchase Premium features, our secure payment processors collect billing details. We do not store full credit card numbers on our servers.

3. How We Use Your Data

We use the collected data to provide, maintain, and improve our Service, ensuring a safe and personalized experience. Specific purposes include:

  • Creating and managing your account.
  • Facilitating matches and connections between users based on preferences.
  • Enabling communication features within our secure environment.
  • Personalizing your experience, including showing relevant profiles and content.
  • Processing transactions and providing customer support.
  • Monitoring and analyzing usage trends to improve functionality and security.
  • Detecting, preventing, and addressing fraud, abuse, or security issues.
  • Sending you service-related announcements, updates, and promotional communications (you can opt-out).

Legal Basis: Our processing of your personal data is based on your consent (which you can withdraw), the necessity to perform our contractual obligations to you, compliance with legal obligations, and our legitimate interests in operating and improving our Service.

4. Sharing Data with Third Parties

We do not sell your personal data. We may share information in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist us with hosting, payment processing, analytics, customer support, and marketing. These partners are contractually bound to protect your data.
  • Legal Requirements: If required by law, regulation, legal process, or governmental request, we may disclose information to protect our rights, safety, or property, or that of our users or the public.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition, user information may be transferred as a business asset.
  • With Your Consent: We will share information with third parties when you have given us explicit permission to do so.

Profile information you choose to make public (e.g., username, bio, public photos) is visible to other users of the Service as intended by the platform's functionality.

5. Data Protection

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols.
  • Secure storage of data on servers with restricted access.
  • Regular security assessments and vulnerability testing.
  • Internal data access controls and training for our staff.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

6. Your Rights

Depending on your location, you have certain rights regarding your personal data. You can exercise these rights by contacting us via the details in Section 9.

  • Access & Portability: Request a copy of the personal data we hold about you in a structured format.
  • Correction: Update or correct inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain legal obligations.
  • Restriction & Objection: Object to or restrict certain processing activities.
  • Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
  • Complaint: Lodge a complaint with your local data protection authority.

We will respond to your request within a reasonable timeframe as required by law.

7. Cookies (Cookies)

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device.

  • Essential Cookies: Necessary for the website to function (e.g., login sessions).
  • Performance Cookies: Help us understand how visitors interact with our site.
  • Functionality Cookies: Remember your preferences and settings.
  • Advertising Cookies: Used to deliver relevant ads (we use limited third-party advertising).

You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of our Service. Our cookie notice will appear on your first visit, allowing you to manage preferences.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date and, where appropriate, through an in-service notification or email.

We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

fickt.net Data Protection

Email: [email protected]

You may also use our online contact form for general inquiries.

We aim to respond to all privacy-related inquiries within 30 days.